Muller & Phipps (M&P) Express Logistics is a major player in Pakistan’s logistics sector, catering heavily to e-commerce, corporate bulk deliveries, and healthcare shipments. Partnered with global entities like FedEx for international reach, M&P provides a highly reliable tracking network for its domestic and cross-border parcels.
Here is how you can effectively track your M&P packages and decipher their internal shipment updates.
How to Track an M&P Shipment
You can easily check the progress of your delivery using their online portals.
Tracking Methods:
M&P Official Website: Go to the official website at mulphilog.com, locate the tracking section on the homepage, enter your consignment number (at least 7 digits), and hit "Track".
M&P Mobile App: For frequent tracking, users can download the official M&P Courier app.
The M&P Tracking Number Format
To avoid errors, ensure you are using the correct identifier, which is the consignment or waybill number—not your store order ID.
M&P tracking numbers usually follow these formats:
- 12-Digit Numeric: A standard format consisting only of numbers (e.g., 123456789012).
- Prefix Format: Certain shipments start with an alphabetic prefix followed by numbers (e.g., MNP123456789).
Deciphering M&P Tracking Statuses
Tracking an M&P shipment yields specific statuses indicating its lifecycle stage:
- Shipment Created: M&P has received the shipping details from the sender, but physical processing may not have begun.
- In Transit: The courier is actively moving through the M&P delivery network between hubs.
- Out for Delivery: The parcel has been handed to the local rider and is on its way to your specific address.
- Delivered: The item has successfully reached the recipient.
Statuses That Require Attention
- Delivery Attempted: The rider tried to deliver the package, but no one was available at the address.
- Held or Delayed: The shipment has encountered an issue, such as an incorrect address, poor weather, or operational delays.
How to Solve Common Delivery Issues
If your M&P package shows a problematic status, immediate action can prevent it from being returned.
Address Verification: If the status reads "Held or Delayed," verify your postal code, unit number, and phone number. Contact M&P to clarify any discrepancies.
Missing Updates: If the shipment shows "Shipment Created" for an extended period, it means electronic data exists, but the parcel hasn't received a physical carrier scan. Contact the seller to confirm dispatch.
Customer Support: For immediate tracking help or to resolve a "Delivery Attempted" status, contact M&P via their dedicated WhatsApp at 0311-5223778 or call their helpline at 021-111-202-202. You can also email them at contact@mulphilog.com.
Frequently Asked Questions (FAQs)
How long does M&P take to deliver in Pakistan? M&P typically delivers domestic parcels within 1 to 4 business days, depending on the destination location. Same-day delivery is offered in select major cities.
Can I contact M&P Courier on WhatsApp? Yes, M&P offers direct customer support through WhatsApp. You can message them at 0311-5223778.
